:root{
  --bg:#0a0d12;--panel:#0f141b;--panel-2:#141b24;--panel-3:#18212c;--line:#222d3a;
  --text:#eef4fb;--muted:#8e9bab;--soft:#b9c4d0;--accent:#45d6a2;--accent-2:#39a9ff;
  --danger:#ff6472;--warn:#ffbd59;--bubble-in:#18212c;--bubble-out:#12392f;--shadow:0 18px 60px rgba(0,0,0,.28);
  --radius:18px;--rail:76px;--list:360px;--context:310px;
}
html[data-theme="light"]{
  --bg:#eef3f8;--panel:#fff;--panel-2:#f6f8fb;--panel-3:#edf1f5;--line:#dfe6ed;
  --text:#18202a;--muted:#6d7886;--soft:#4f5b68;--accent:#109a70;--accent-2:#177fd1;
  --bubble-in:#f1f4f7;--bubble-out:#dff7ed;--shadow:0 18px 60px rgba(18,33,48,.12)
}
*{box-sizing:border-box}html,body{height:100%;margin:0}body{font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;background:var(--bg);color:var(--text);overflow:hidden}button,input,textarea,select{font:inherit}button{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.55}.hidden{display:none!important}.mobile-only{display:none!important}.eyebrow{display:block;color:var(--accent);font-size:11px;font-weight:800;letter-spacing:.14em;text-transform:uppercase;margin-bottom:5px}.brand-mark{display:grid;place-items:center;width:42px;height:42px;border-radius:14px;background:linear-gradient(135deg,var(--accent),var(--accent-2));color:#06110e;font-weight:950;font-size:22px;box-shadow:0 10px 26px rgba(69,214,162,.22)}.brand-mark.small{width:38px;height:38px;border-radius:12px;font-size:19px}.toast-stack{position:fixed;right:18px;top:18px;z-index:1000;display:flex;flex-direction:column;gap:10px}.toast{min-width:260px;max-width:380px;padding:13px 15px;border-radius:14px;background:var(--panel-3);border:1px solid var(--line);box-shadow:var(--shadow);color:var(--text);transform:translateY(-8px);opacity:0;transition:.2s}.toast.show{transform:translateY(0);opacity:1}.toast-success{border-color:rgba(69,214,162,.5)}.toast-error{border-color:rgba(255,100,114,.55)}
.auth-screen{min-height:100vh;display:grid;grid-template-columns:1.15fr .85fr;background:var(--bg)}.auth-hero{position:relative;padding:42px 6vw;overflow:hidden;background:radial-gradient(circle at 20% 20%,rgba(69,214,162,.12),transparent 40%),radial-gradient(circle at 80% 70%,rgba(57,169,255,.12),transparent 38%)}.auth-brand{display:flex;align-items:center;gap:12px;font-size:20px}.hero-copy{position:relative;z-index:2;max-width:680px;margin-top:18vh}.hero-copy h1{font-size:clamp(48px,6vw,88px);line-height:.96;letter-spacing:-.055em;margin:12px 0 24px}.hero-copy p{font-size:18px;line-height:1.7;color:var(--muted);max-width:590px}.hero-chips{display:flex;flex-wrap:wrap;gap:10px;margin-top:30px}.hero-chips span{padding:9px 12px;border:1px solid var(--line);border-radius:999px;color:var(--soft);background:rgba(255,255,255,.02)}.hero-glow{position:absolute;width:360px;height:360px;border-radius:50%;filter:blur(70px);background:rgba(69,214,162,.08);right:-100px;bottom:-100px}.auth-panel{display:grid;place-items:center;padding:40px;background:var(--panel)}.auth-card{width:min(430px,100%)}.auth-tabs{display:grid;grid-template-columns:1fr 1fr;gap:6px;padding:5px;background:var(--panel-2);border:1px solid var(--line);border-radius:14px;margin-bottom:28px}.auth-tabs button{border:0;background:transparent;color:var(--muted);padding:11px;border-radius:10px;font-weight:750}.auth-tabs button.active{background:var(--panel-3);color:var(--text)}.auth-form{display:grid;gap:18px}.auth-form label,.settings-content label{display:block;color:var(--soft);font-size:13px;font-weight:700;margin-bottom:7px}.auth-form input,.settings-content input,.settings-content textarea,.settings-content select{width:100%;border:1px solid var(--line);background:var(--panel-2);color:var(--text);border-radius:12px;padding:12px 13px;outline:0}.auth-form input:focus,.settings-content input:focus,.settings-content textarea:focus,.settings-content select:focus{border-color:rgba(69,214,162,.7);box-shadow:0 0 0 3px rgba(69,214,162,.08)}.primary{border:0;border-radius:12px;background:linear-gradient(135deg,var(--accent),#35c99a);color:#06110e;padding:10px 15px;font-weight:900}.primary.wide{width:100%;padding:13px}.secondary{border:1px solid var(--line);border-radius:12px;background:var(--panel-2);color:var(--text);padding:10px 14px;font-weight:750}.danger{border:1px solid rgba(255,100,114,.35);border-radius:12px;background:rgba(255,100,114,.08);color:#ff93a0;padding:10px 14px;font-weight:800}.form-error{min-height:20px;color:#ff8893;font-size:13px}.setup-screen{min-height:100vh;display:grid;place-items:center;padding:40px}.setup-screen>.auth-brand{position:fixed;left:36px;top:30px}.setup-card{width:min(620px,100%);padding:34px;border:1px solid var(--line);border-radius:24px;background:var(--panel);box-shadow:var(--shadow)}.setup-card h1{font-size:36px;letter-spacing:-.04em;margin:10px 0}.setup-card p{color:var(--muted);line-height:1.7}.setup-card code{display:block;margin-top:18px;padding:14px;border-radius:12px;background:var(--panel-2);border:1px solid var(--line);color:var(--accent)}
.app-shell{height:100vh;display:grid;grid-template-columns:var(--rail) var(--list) minmax(0,1fr) var(--context);background:var(--bg)}.rail{background:var(--panel);border-right:1px solid var(--line);display:flex;flex-direction:column;align-items:center;padding:14px 10px;z-index:20}.brand-button,.rail-btn,.avatar-button,.presence-button,.icon-btn,.composer-btn,.send-btn{border:0;background:transparent;color:var(--muted)}.brand-button{margin-bottom:24px}.rail-nav{display:flex;flex-direction:column;gap:8px;width:100%}.rail-btn{display:flex;flex-direction:column;align-items:center;gap:4px;padding:10px 6px;border-radius:12px;font-size:18px}.rail-btn small{font-size:9px;font-weight:800;letter-spacing:.04em}.rail-btn.active,.rail-btn:hover{background:var(--panel-2);color:var(--accent)}.rail-bottom{margin-top:auto;display:flex;flex-direction:column;align-items:center;gap:12px;width:100%}.presence-button{display:flex;align-items:center;gap:6px;padding:7px;border-radius:10px;font-size:10px}.presence-button i{width:8px;height:8px;border-radius:50%;background:var(--accent);box-shadow:0 0 0 4px rgba(69,214,162,.08)}.presence-button.off i{background:var(--muted);box-shadow:none}.avatar-button{width:38px;height:38px;border-radius:13px;background:var(--panel-3);border:1px solid var(--line);color:var(--text);font-weight:900}.conversations-pane{min-width:0;background:var(--panel);border-right:1px solid var(--line);display:flex;flex-direction:column}.pane-header,.chat-header,.context-pane>header,.settings-header{display:flex;align-items:center;justify-content:space-between;padding:18px 18px 14px}.pane-header h2,.settings-header h2,.context-pane h3{margin:0;letter-spacing:-.025em}.icon-btn{position:relative;width:38px;height:38px;border-radius:11px;border:1px solid var(--line);background:var(--panel-2);color:var(--soft);display:grid;place-items:center}.icon-btn:hover{color:var(--text);border-color:#344355}.mini-badge{position:absolute;right:-5px;top:-5px;min-width:19px;height:19px;padding:0 5px;border-radius:10px;background:var(--danger);color:white;font-size:10px;display:grid;place-items:center;font-weight:900}.search-wrap{margin:0 14px 12px;display:flex;align-items:center;gap:8px;background:var(--panel-2);border:1px solid var(--line);border-radius:12px;padding:0 12px}.search-wrap input{width:100%;border:0;background:transparent;color:var(--text);outline:0;padding:11px 0}.search-wrap span{color:var(--muted)}.filters{display:flex;gap:7px;padding:0 14px 13px;overflow-x:auto;scrollbar-width:none}.filters button{white-space:nowrap;border:1px solid var(--line);background:transparent;color:var(--muted);border-radius:999px;padding:7px 10px;font-size:11px;font-weight:800}.filters button.active{background:rgba(69,214,162,.1);color:var(--accent);border-color:rgba(69,214,162,.3)}.conversation-list{flex:1;min-height:0;overflow-y:auto;padding:0 8px 10px}.conversation-item{display:grid;grid-template-columns:46px minmax(0,1fr) auto;gap:11px;align-items:center;padding:12px 10px;border-radius:14px;cursor:pointer;border:1px solid transparent}.conversation-item:hover{background:var(--panel-2)}.conversation-item.active{background:var(--panel-3);border-color:var(--line)}.conversation-avatar,.customer-avatar{display:grid;place-items:center;width:44px;height:44px;border-radius:14px;background:linear-gradient(135deg,rgba(69,214,162,.2),rgba(57,169,255,.15));border:1px solid rgba(69,214,162,.18);font-weight:900;color:var(--accent)}.conversation-body{min-width:0}.conversation-top,.conversation-bottom{display:flex;align-items:center;justify-content:space-between;gap:8px}.conversation-top strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:14px}.conversation-top time{font-size:10px;color:var(--muted)}.conversation-bottom{margin-top:4px}.conversation-preview{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:12px;color:var(--muted)}.conversation-meta{display:flex;align-items:center;gap:5px}.unread-badge{min-width:20px;height:20px;padding:0 6px;border-radius:10px;background:var(--accent);color:#052019;display:grid;place-items:center;font-size:10px;font-weight:950}.queue-dot{width:7px;height:7px;border-radius:50%;background:var(--warn)}.assigned-dot{width:7px;height:7px;border-radius:50%;background:var(--accent-2)}.load-more,.older-messages{border:0;background:transparent;color:var(--accent);font-size:12px;font-weight:800;padding:10px}.empty-list{margin:auto;padding:28px;text-align:center;color:var(--muted);display:flex;flex-direction:column;align-items:center;gap:7px}.empty-list strong{color:var(--soft)}.empty-icon{font-size:28px;color:var(--accent)}
.chat-pane{min-width:0;position:relative;background:linear-gradient(rgba(8,12,17,.86),rgba(8,12,17,.9)),radial-gradient(circle at 30% 20%,rgba(69,214,162,.05),transparent 26%),radial-gradient(circle at 78% 75%,rgba(57,169,255,.04),transparent 30%)}html[data-theme="light"] .chat-pane{background:linear-gradient(rgba(247,249,251,.94),rgba(247,249,251,.96)),radial-gradient(circle at 30% 20%,rgba(69,214,162,.08),transparent 26%)}.chat-empty{height:100%;display:grid;place-items:center;align-content:center;text-align:center;padding:30px}.chat-empty h2{margin:16px 0 8px}.chat-empty p{max-width:420px;color:var(--muted);margin:0}.chat-active{height:100%;display:flex;flex-direction:column}.chat-header{min-height:72px;background:rgba(15,20,27,.88);backdrop-filter:blur(12px);border-bottom:1px solid var(--line);justify-content:flex-start;gap:11px;z-index:5}html[data-theme="light"] .chat-header{background:rgba(255,255,255,.88)}.customer-avatar{width:40px;height:40px;border-radius:13px}.chat-title{min-width:0;display:flex;flex-direction:column}.chat-title strong{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.chat-title span{font-size:11px;color:var(--muted);margin-top:3px}.chat-header-actions{margin-left:auto;display:flex;align-items:center;gap:8px}.assignment-pill{font-size:10px;font-weight:850;color:var(--soft);border:1px solid var(--line);background:var(--panel-2);padding:7px 9px;border-radius:999px}.messages{flex:1;min-height:0;overflow-y:auto;padding:20px max(18px,5vw);scroll-behavior:smooth}.date-separator{display:flex;justify-content:center;margin:18px 0}.date-separator span{font-size:10px;color:var(--muted);background:var(--panel-2);border:1px solid var(--line);padding:6px 9px;border-radius:999px}.message-row{display:flex;margin:5px 0}.message-row.out{justify-content:flex-end}.message-bubble{max-width:min(72%,720px);padding:9px 10px 7px;border-radius:15px 15px 15px 5px;background:var(--bubble-in);border:1px solid rgba(255,255,255,.035);box-shadow:0 4px 18px rgba(0,0,0,.08)}.message-row.out .message-bubble{border-radius:15px 15px 5px 15px;background:var(--bubble-out)}.message-row.ai .message-bubble{outline:1px solid rgba(57,169,255,.15)}.message-sender{display:block;font-size:10px;font-weight:850;color:var(--accent-2);margin-bottom:4px}.message-text{font-size:14px;line-height:1.5;white-space:pre-wrap;overflow-wrap:anywhere}.message-meta{display:flex;justify-content:flex-end;align-items:center;gap:5px;color:var(--muted);font-size:9px;margin-top:4px}.status-read{color:var(--accent-2)}.media-card{margin-bottom:7px;border-radius:10px;overflow:hidden;min-width:180px}.media-card img,.media-card video{display:block;max-width:100%;max-height:360px;border-radius:10px}.media-file{display:flex;align-items:center;gap:9px;padding:10px;border-radius:10px;background:rgba(255,255,255,.04);border:1px solid var(--line);color:var(--text);text-decoration:none}.media-file span:first-child{font-size:22px}.media-audio{width:min(320px,65vw)}.queue-action{display:flex;align-items:center;justify-content:space-between;gap:14px;margin:0 18px 12px;padding:12px 14px;background:rgba(255,189,89,.08);border:1px solid rgba(255,189,89,.2);border-radius:14px}.queue-action div{display:flex;flex-direction:column}.queue-action span{font-size:11px;color:var(--muted);margin-top:3px}.composer{position:relative;padding:10px 16px 14px;background:rgba(15,20,27,.9);backdrop-filter:blur(14px);border-top:1px solid var(--line)}html[data-theme="light"] .composer{background:rgba(255,255,255,.93)}.composer-row{display:flex;align-items:flex-end;gap:7px}.composer-btn,.send-btn{flex:0 0 auto;width:38px;height:38px;border-radius:12px;display:grid;place-items:center;background:var(--panel-2);border:1px solid var(--line);color:var(--soft)}.send-btn{background:var(--accent);color:#062017;border:0;font-weight:950}.composer textarea{flex:1;max-height:130px;resize:none;border:1px solid var(--line);background:var(--panel-2);color:var(--text);border-radius:14px;padding:10px 12px;outline:0;line-height:1.45}.composer-hint{display:block;margin:5px 0 0 88px;font-size:9px;color:var(--muted)}.emoji-panel{position:absolute;left:16px;bottom:72px;width:260px;padding:10px;border:1px solid var(--line);border-radius:14px;background:var(--panel);box-shadow:var(--shadow);display:grid;grid-template-columns:repeat(8,1fr);gap:4px;z-index:20}.emoji-panel button{border:0;background:transparent;padding:5px;border-radius:7px;font-size:19px}.emoji-panel button:hover{background:var(--panel-2)}.attachment-preview{margin-bottom:8px;padding:9px 11px;border-radius:11px;background:var(--panel-2);border:1px solid var(--line);font-size:12px;display:flex;align-items:center;justify-content:space-between;gap:10px}.attachment-preview button{border:0;background:transparent;color:var(--danger)}
.context-pane{background:var(--panel);border-left:1px solid var(--line);min-width:0;overflow-y:auto}.context-pane>header{border-bottom:1px solid var(--line)}.context-content{padding:14px}.context-card{padding:14px;border:1px solid var(--line);border-radius:15px;background:var(--panel-2);margin-bottom:10px}.context-card h4{margin:0 0 10px;font-size:12px;text-transform:uppercase;letter-spacing:.08em;color:var(--muted)}.context-line{display:flex;justify-content:space-between;gap:10px;padding:7px 0;border-bottom:1px solid rgba(255,255,255,.04);font-size:12px}.context-line:last-child{border:0}.context-line span:first-child{color:var(--muted)}.context-summary{font-size:12px;line-height:1.6;color:var(--soft);white-space:pre-wrap}.context-actions{display:grid;gap:8px}.context-actions button{width:100%}.empty-context{color:var(--muted);font-size:12px}.member-mini{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:8px 0}.member-mini strong{font-size:12px}.member-mini span{font-size:10px;color:var(--muted)}
.settings-view{position:fixed;inset:0 0 0 var(--rail);z-index:100;background:var(--bg);display:flex;flex-direction:column}.settings-header{min-height:76px;border-bottom:1px solid var(--line);background:var(--panel)}.settings-layout{display:grid;grid-template-columns:230px minmax(0,860px);justify-content:center;gap:28px;min-height:0;flex:1;overflow:auto;padding:28px}.settings-tabs{display:flex;flex-direction:column;gap:5px;position:sticky;top:0;align-self:start}.settings-tabs button{border:0;background:transparent;color:var(--muted);text-align:left;padding:10px 12px;border-radius:10px;font-size:12px;font-weight:800}.settings-tabs button.active,.settings-tabs button:hover{background:var(--panel);color:var(--text)}.settings-content{padding-bottom:80px}.settings-section{padding:20px;border:1px solid var(--line);border-radius:18px;background:var(--panel);margin-bottom:14px}.settings-section h3{margin:0 0 6px;font-size:18px}.settings-section>p{margin:0 0 18px;color:var(--muted);font-size:12px;line-height:1.6}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}.form-grid .span-2{grid-column:1/-1}.settings-content textarea{min-height:130px;resize:vertical}.setting-row{display:flex;align-items:center;justify-content:space-between;gap:18px;padding:12px 0;border-bottom:1px solid var(--line)}.setting-row:last-child{border:0}.setting-row div{display:flex;flex-direction:column}.setting-row strong{font-size:13px}.setting-row span{font-size:11px;color:var(--muted);margin-top:3px}.switch{position:relative;width:42px;height:24px;flex:0 0 auto}.switch input{opacity:0;width:0;height:0}.switch i{position:absolute;inset:0;border-radius:999px;background:var(--panel-3);border:1px solid var(--line);transition:.2s}.switch i:after{content:"";position:absolute;width:16px;height:16px;left:3px;top:3px;border-radius:50%;background:var(--muted);transition:.2s}.switch input:checked+i{background:rgba(69,214,162,.18);border-color:rgba(69,214,162,.35)}.switch input:checked+i:after{transform:translateX(18px);background:var(--accent)}.settings-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:16px}.team-table{display:flex;flex-direction:column}.team-row{display:grid;grid-template-columns:minmax(0,1.5fr) 120px 100px 80px;align-items:center;gap:10px;padding:11px 0;border-bottom:1px solid var(--line);font-size:12px}.team-row:last-child{border:0}.team-person{display:flex;align-items:center;gap:9px;min-width:0}.team-person .conversation-avatar{width:34px;height:34px;border-radius:11px}.team-person div{min-width:0}.team-person strong,.team-person span{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.team-person span{font-size:10px;color:var(--muted);margin-top:2px}.role-chip{width:max-content;padding:5px 7px;border-radius:999px;background:var(--panel-3);color:var(--soft);font-size:10px;font-weight:800}.status-chip{font-size:10px;color:var(--accent)}.status-chip.off{color:var(--muted)}.webhook-box{padding:12px;border:1px dashed var(--line);border-radius:12px;background:var(--panel-2);word-break:break-all;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:11px;color:var(--accent)}.capabilities{display:flex;flex-wrap:wrap;gap:7px}.cap-chip{padding:7px 9px;border-radius:999px;background:var(--panel-2);border:1px solid var(--line);font-size:10px;color:var(--muted)}.cap-chip.ok{color:var(--accent)}.theme-options{display:grid;grid-template-columns:1fr 1fr;gap:12px}.theme-card{border:1px solid var(--line);border-radius:15px;background:var(--panel-2);padding:14px;color:var(--text);text-align:left}.theme-card.active{border-color:rgba(69,214,162,.5);box-shadow:0 0 0 3px rgba(69,214,162,.06)}.theme-preview{height:70px;border-radius:10px;margin-bottom:10px;border:1px solid var(--line);overflow:hidden;display:grid;grid-template-columns:28% 72%}.theme-preview.dark{background:#0a0d12}.theme-preview.light{background:#eef3f8}.theme-preview:before{content:"";background:rgba(80,100,120,.18)}
@media(max-width:1180px){:root{--context:0px}.app-shell{grid-template-columns:var(--rail) var(--list) minmax(0,1fr)}.context-pane{position:fixed;right:0;top:0;bottom:0;width:320px;z-index:80;box-shadow:var(--shadow)}.context-pane.hidden-mobile{display:none}.context-pane.open{display:block}.context-pane .mobile-only{display:grid!important}}
@media(max-width:820px){body{overflow:hidden}.auth-screen{grid-template-columns:1fr}.auth-hero{display:none}.auth-panel{min-height:100vh;padding:24px}.app-shell{display:block}.rail{position:fixed;left:0;right:0;bottom:0;height:64px;border-right:0;border-top:1px solid var(--line);flex-direction:row;padding:6px 10px;z-index:90}.brand-button{display:none}.rail-nav{flex-direction:row;justify-content:space-around;flex:1}.rail-btn{padding:6px 12px;font-size:16px}.rail-bottom{margin:0 0 0 6px;flex-direction:row;width:auto}.presence-button{display:none}.avatar-button{width:34px;height:34px}.conversations-pane,.chat-pane{position:fixed;inset:0 0 64px 0}.conversations-pane{border:0}.chat-pane{z-index:30;transform:translateX(100%);transition:transform .22s}.app-shell.chat-open .chat-pane{transform:translateX(0)}.mobile-only{display:grid!important}.chat-header{padding:10px 12px}.messages{padding:16px 11px}.message-bubble{max-width:86%}.composer{padding:8px 9px calc(9px + env(safe-area-inset-bottom))}.composer-hint{display:none}.composer-btn{width:36px;height:36px}.context-pane{bottom:64px}.settings-view{inset:0 0 64px 0}.settings-layout{display:block;padding:14px}.settings-tabs{position:static;flex-direction:row;overflow:auto;margin-bottom:14px}.settings-tabs button{white-space:nowrap}.form-grid{grid-template-columns:1fr}.form-grid .span-2{grid-column:auto}.team-row{grid-template-columns:minmax(0,1fr) 80px 60px}.team-row>:nth-child(3){display:none}.theme-options{grid-template-columns:1fr}.toast-stack{left:10px;right:10px;top:10px}.toast{min-width:0;max-width:none}.queue-action{margin:0 9px 8px}.chat-header-actions .assignment-pill{max-width:90px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}}
@media(max-width:420px){.pane-header{padding:14px 14px 10px}.filters{padding-bottom:10px}.conversation-item{padding:10px 8px}.settings-section{padding:15px}.auth-card{width:100%}}
.plan-progress{height:10px;margin-top:10px;overflow:hidden;border-radius:999px;background:var(--panel-3)}
.plan-progress>i{display:block;height:100%;border-radius:inherit;background:var(--accent,#25d366);transition:width .25s ease}
.auth-legal{margin:18px 0 0;color:var(--muted);font-size:11px;line-height:1.55;text-align:center}.auth-legal a{color:var(--soft);text-underline-offset:3px}